The Inside Sales Representative for Sea, Air and Road Freight
Responsibilities include generating sales leads, building relationships with potential clients, and securing new business to achieve revenue targets. This role involves understanding customer needs, providing tailored sea freight solutions, and promoting GEODIS's services.
- Lead Generation:
- Identify and qualify potential customers through various channels, including cold calling, email campaigns, and online research.
- Develop and maintain a pipeline of leads to ensure a steady flow of sales opportunities.
- Utilize CRM software to track and manage leads and sales activities.
- Customer Engagement:
- Build and maintain strong relationships with prospective and existing customers.
- Sales Conversion:
- -Convert leads into sales by effectively communicating the value of GEODIS's freight services.
- Negotiate terms, pricing, and contracts with customers to close deals.
- Achieve and exceed sales targets and performance metrics.
- Market Analysis:
- -Stay informed about industry trends, market conditions, and competitive landscape.
- Customer Service:
- -Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing timely updates.
- Collaboration:
- -Work closely with the operations and logistics teams to ensure seamless service delivery.
- Reporting and Documentation:
- -Prepare regular sales reports and forecasts for management review.
- Healthcare Activities:
- -Act as a contact of competence for health care customers.
Requirements:
- A minimum of five years of freight forwarding experience, with extensive knowledge and expertise in Air and Ocean Freight Operations; experience in Road Freight Operations is considered an asset.
- GDP experience very desirable
- -Self-motivated and ability to work autonomously.
- -Excellent communication skills, both written and verbal in German and English. French is a plus.